Privacy Policy

Privacy Policy

Introduction

Welcome to Englewood Couples Counseling Therapy’s online platform at https://englewood-couples-counseling-therapy.denvermentalhealthcare.com. We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect data when you interact with our website, applications, and services.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  • Our official website and any subdomains.
  • Mobile applications developed by us.
  • Online services and tools we offer.
  • Interactions via email, phone, or text messages.

Please note that this policy does not extend to third-party websites or services linked from our platform. These external entities have their own privacy practices, and we encourage you to review their policies before providing any personal data.

Processing Activities

This Privacy Policy guides how we handle your personal information in the following scenarios:

  1. Using Our Applications and Services: As an authorized user, your account information, including login credentials, is necessary for personalized access.
  2. Visiting Our Websites: When you explore our sites, we may collect IP addresses, browser types, and referring URLs to enhance your experience.
  3. Communications: We may reach out via email, calls, or text messages for updates, newsletters, appointment reminders, or marketing purposes (with your consent).

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: User names, profiles, and passwords (hashed and salted for security).
  • Payment Details: Credit card numbers, billing addresses, and payment history.
  • Financial Records: Income, bank account information, and investment portfolios (when voluntarily shared).
  • Purchase Data: Items purchased, quantities, and transaction dates.
  • Mobile Device IDs: Unique identifiers from your smartphone or tablet to enhance mobile services.
  • Location Data: GPS coordinates when you use location-based services on our apps.
  • Feedback and Reviews: Your comments, ratings, and suggestions to improve our services.
  • Social Media Handles: Information shared when you connect our accounts with social media platforms.
  • Product Preferences: Choices you make regarding therapy types, service packages, or customizable options.

We obtain this data through direct user input, automated tracking technologies (like cookies), and third-party partners who assist in data collection and processing.

Cookies and Tracking Technologies

Englewood Couples Counseling Therapy uses cookies to enhance your experience on our sites. Cookies are small text files stored on your browser that serve various purposes:

  • Strictly Necessary: Ensure basic functions, like login and session management.
  • Preferences: Remember settings and preferences for a personalized experience.
  • Analytics: Track website usage to improve performance and user experience.

Users can manage non-essential cookies through our built-in Cookie Manager, allowing you to control your tracking preferences.

Data Retention and Deletion

We retain personal data as required by law or for legitimate business purposes, such as:

  • Legal Obligations: Adhering to tax regulations, fraud prevention, and contract enforcement.
  • Service Delivery: Providing therapy services, managing user accounts, and offering personalized recommendations.
  • Analytics: Improving our platforms and understanding user behavior.

Once the data is no longer needed for these purposes, we securely delete or anonymize it to protect your privacy.

Security Measures

We prioritize the security of your personal information through:

  • Encryption: Securely transmitting sensitive data over the internet using SSL/TLS encryption.
  • Third-Party Processing: Engaging secure service providers who comply with strict privacy and security standards.
  • Access Controls: Implementing role-based access to limit data exposure to authorized personnel only.

Children’s Privacy

Our services are not directed at children under 18 years of age, and we do not knowingly collect personal information from them.

Your Data Rights (Depending on Location)

Your privacy is protected by various regional data protection laws. Here’s what you can do:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Demand the deletion of your data, except where required by law.
  • Restriction: Limit our processing of your data under certain circumstances.
  • Data Portability: Receive a copy of your data in a structured format for use with another service.
  • Objection: Object to certain data processing operations, including direct marketing and profiling.
  • Non-Discrimination: Assert that you will not be subject to automated individual decision-making or profiling.

To exercise these rights or have any data-related queries, please contact our Privacy Team using the details provided below. We aim to respond promptly.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it regularly.

Contact Us

For any questions, feedback, unsubscribe requests, or data access inquiries, please reach out:

  • Email: contact@englewood-couples-counseling-therapy.denvermentalhealthcare.com
  • Mail: Englewood Couples Counseling Therapy, [Provide Address]

We value your trust in our privacy practices and are committed to maintaining a transparent and secure environment for all users.